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SHIPPING & RETURN POLICY
PACAS Y PALETAS USA. Ships all over the USA, MEXICO, South America and all over the world on a daily basis. Please read the following information about our international shipping procedures and policies.
You are welcome to email ventas@pacasypaletas.com or to call us at 213-488-9599 to request a shipping quote before you submit your order, or just for your information.
All merchandise is sold as is, no refunds or exchanges. Please be sure to read all the products descriptions before you buy, or give us a call we will be happy to assist you.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you select, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If you want a specific quote or have any questions, call us or write to us, we will gladly assist you. Ventas@pacasypaletas.com
Los Angeles, CA, 1600 S Santa Fe Ave. 213 488-9599 / 213-488-9399
Rancho Cucamonga, CA, 11061 Jersey Blvd. 909-481-3877
DELIVERIES
Pacas y paletas USA
It sends daily merchandise to all of Mexico, Guatemala, Honduras, Salvador, Costa Rica, Colombia, Venezuela and almost all of Latin America.
Pacas y Paletas USA in its desire to help all its customers with their purchases for Mexico and Latin America, courtesy makes shipping quotes with the help of serious transport companies with extensive experience in the field of national and international logistics.
Almost all the merchandise that is sent to Mexico and Latin America is charged and budgeted per cubic foot, that is, per package size. Depending on the size of the box and final destination, whether in Mexico or South America, the shipping cost will be.
All shipments can be delivered in the comfort of your home or business and it even happens, however, it should be noted that home delivery may have restrictions.
The approximate time of delivery of the merchandise to any state of Mexico varies from 6 to 15 business days.
All shipments to Mexico and South America are the responsibility of the customer. Any clarification in damages, delays, or losses must be clarified directly with the transport company in charge of shipping your merchandise.
PACAS Y PALETAS USA inc. It is not a transport company, therefore, it is not responsible for damages, delays and/or losses in merchandise.
If you want us to send your merchandise with another transport company, ask your seller to make the corresponding arrangements.
Ordering Products
We only have warehouses in Ontario and Los Angeles California
We ship to the entire US, Mexico, Central and South America
That’s right, the prices of each product, as well as the shipping prices, are in dollars.
Your shipment to Mexico has an approximate arrival time of one week.
We work with the best logistics companies, so that your merchandise
It is totally safe until you reach the door of your home or business.
Due to company policies, we only handle payment in advance, in addition to this provides greater security to the merchandise you acquire.
Piece or Pallets
The pallets are already assembled, so it is not possible to select the content of this, You can choose which one, but you cannot choose the pieces or make changes from one to another.
We only sell by pallet, which are already assembled with a certain number of pieces, You can check our stocks to know which one best suits your needs.
Most, as it is excess inventory from stores, but there is a little that It does not bring it, since we also receive returns from customers in stores, without
however, it is totally new clothes.
Due to company policies, we only handle payment in a single payment.
When making your purchase, one of our advisors can make a video call, so you can choose which pallet you prefer to be sent to you.
All our merchandise is original, we handle excess store inventories recognized, so you can be sure that the merchandise you are about to acquire is totally authentic